In 2017, Cyber Monday turned out to be the largest online shopping day in the history of the US.  As reported by Adobe Insights, “online transactions on Cyber Monday reached a record $6.59 billion. That marks a 16.8 percent increase from a year ago.” This year’s Cyber Monday falls on November 26, 2018. To make the most of this day in terms of sales, don’t just rely on slashing prices. Assisting your customers while shopping is another great way to keep your customers engaged and increase the chances of closing sales deals.  This can be possible by providing your customers with live chat customer service . It helps the customer-care representatives of your e-commerce website to be present to help the website-visitors out. They can connect to the visitors in real-time,  tell them about what more they can look for in the category of products or services they are browsing; and provide them the best options to choose from. There are mainly two ways how live chat may help to boos