It is important to have a live chat support for website as it guarantees improved customer service. Careful and deliberate decisions ensure that the live chat remains essential. Live chat is an interesting, essential and timely invention in communication. When it is used well, it is capable of increasing the ROI and improving customer service amongst other benefits. On the flipside, if you miss anything, live chat support for websites can create a mess in your business as a result of increased customer dissatisfaction. The last thing you want is to fail your customers. Most customers prefer live chats due to the short response time and they expect quality service during the chats. You therefore need to ensure that your live chat software is essential so it can meet and exceed customer expectations. Service Everywhere   Do you have a mobile app on top of your website? That is another place you can integrate live chat software. It makes it easy for customers to reach you since mos