Live chat app for your website is the ultimate tool to generate leads and increase website conversion rates in real time with just a click of a mouse on the chat window. It's an ideal way for businesses to deliver constant feedback to its online shoppers by simply hiring a chat agent to observe the website activities. In fact, studies show 51% of consumers need businesses to provide 24/7 availability, and with the availability of live chat app it can be integrated for accessibility on mobile phones and tablets; your chat agents can engage online shoppers anytime and anywhere. Live chat integration in website enables you to make use of the analytical capabilities to source data in your website activities for analysis. Here are some ways to integrate live chat for business development: Analytical Capabilities You can integrate your live chat with your CRM system to ensure that you capture your customer information and data in real time. Live chat apps c